Support

DesignLoop is maintained by one developer. Mail is read and answered directly.

Getting a useful answer fast

Most problems are pinned down immediately if the first mail includes your Chrome version (paste chrome://version), the page you were on, which model was selected on the panel's model chip, and what you expected to happen instead. A screenshot of the side panel is worth more than a paragraph describing it.

Common problems

The chat says the model is unavailable

The default model is Nano — Chrome's built-in Gemini Nano, which runs on your own machine and needs Chrome 138 or later. On an older Chrome, or before the model has finished downloading, the edit panel still works and accepts raw property: value CSS instead. The options page reports the model's real availability; if it says the model is downloading, that is Chrome fetching it, and it happens once.

Pushing to GitHub fails

The token needs the repo scope, and the repository in options has to be spelled owner/name. Screenshots and audio are committed as files to an assets branch (default designloop-assets) because GitHub's REST API cannot attach binaries to an issue directly, so the token needs write access, not just issue access.

The Figma paste does nothing

Export copies a payload to your clipboard; the companion DesignLoop Figma plugin is what turns it into layers. Open the plugin in Figma first, then paste into it — pasting onto the canvas directly will not work.

An element will not select

DesignLoop injects nothing until you invoke it, so start the picker from the toolbar icon or the keyboard shortcut on the tab you want. Chrome blocks all extensions from running on its own pages — chrome:// URLs, the Web Store, and other extensions' pages — and no extension can work around that.

Reporting a bug or asking for a feature

Send it to clasicwebtools@gmail.com. Feature requests are read and do shape what gets built next — say what you were trying to hand off, and where DesignLoop made you do it by hand.

Privacy and data

What the extension touches, and what it never does, is set out in full in the privacy policy. In short: there is no DesignLoop server, no analytics, and on default settings nothing leaves your browser. To delete your data, use Delete stored work or Erase everything under Data & storage in the options page; uninstalling removes all of it.